Wal-Mart. I hate them. There is an entire soapbox I could get onto about Wal-Mart, but for this post, I have narrowed it down to the top 5 reasons that I NEVER shop at Wal-Mart.
But, really. I have been boycotting Wal-Mart for over a year now, and honestly, I don’t think I have ever been so happy with the customer service and product quality of the items I buy.
Reason #1: Crappy Products
Ever buy something at Wal-Mart and notice that it seems to have something go wrong within the first 3 months of owning it? I never realized until I actually took the time to pay attention to my purchases that it seemed like EVERYTHING I bought needed replaced or fixed soon after the initial use. Anything from coffee pots to storage totes just never seemed to be of a decent quality, even if it was a brand name.
The final push to stop shopping there was when I realized that even something as simple and cheap as HANGERS were needed replaced. I took an entire 12 pack of hangers back to the store soon after putting them in CS’s closet, and instead of being understanding or admitting fault, they essentially told me (and this isn’t verbatim, but close) that if my husband wasn’t so FAT, the hangers would last longer because the clothing wouldn’t weigh as much.
Even if I liked Wal-Mart, after that (and I will not get into my response to this statement by the CSM, since she was overweight also) I was NOT shopping there to be made to feel like I am the cause of things being cheaply made.
Reason #2: Crappy Customer Service
You can kind of see above why I think that the customer service is terrible. (Ok, yeah, I know you know. LOL) But that’s just the tip of the iceberg.
I have experienced store employees not wanting to help a customer; talking down to customers; and even verbally insulting customers. They mill around chatting with co-workers or friends out in the aisles when they should be working. They see a customer with coupons in hand and automatically get an attitude with them.
But at the same time, I can’t expect a lot from Wal-Mart employees because of….
Reason #3: Corporate Greed
Wal-Mart owners, who, by the way, didn’t even BUILD the company- they inherited it from their father- have turned Wal-Mart into the US equivalent of a sweat shop. All to further line their own pockets. (See more in the article here or check out the article here.)
Sam Walton opened Wal-Mart as a way for us to have quality products for lower prices and wanted to keep the stores stocking products that were Made In America!! (Learn more about the REAL Wal-Mart in Sam Walton’s biography, available here.)When was the last time you picked up anything at Wal-Mart that wasn’t made in China?? Really. Go look at what you purchased on your last trip. We’ll wait. 🙂
Reason #4: The Quality of Customers
With sites online pulling millions of hits making fun of the people in Wal-Mart stores, it’s no wonder that no one wants to be seen in ANY Wal-Mart store. Ever. (Ok, I don’t.) Check out People of Wal-Mart…. it’s both hilarious and truly disturbing.
And the People of Wal-Mart site does not even show the total lack of common courtesy to others, not to mention any semblance of MANNERS. I’ve seen family reunions in aisles where apparently no one else needs to shop because they stand around talking for at least 30 minutes. I see children running rampant, annoying other shoppers and HOW DARE we say anything to that child who just slammed the cart into the back of my legs. (I almost was banned from our Wal-Mart for life for my reaction to some girl who thought it was okay to allow her child to hit my nephew.) I don’t think there is any singular place on the planet where you can walk through the front doors and not INSTANTLY see just how deeply rooted in our Culture of Disrespect we have become.
Reason #5: Wal-Mart’s Environmental Impact
Where do I even start on this one?
For all their claiming they want to reduce their environmental impact, they seriously push a culture of waste. So many things just thrown out instead of finding other alternatives. So much of an impact made by all of the electrical costs of being open 24/7. So many semi trucks hauling crap to their stores, dumping carbon monoxide into our air. So much spent to ship in out of country products…. and then expose us all to lead based paint from Chinese toys! (Just to name a few.)
This is by far the best article I have found on just how awful Wal-Mart’s so-called “Green” initiatives are: Walmart Struggles to Overcome Environmental Criticism
While I completely understand if you want to shop at Wal-Mart we are all allowed to think, feel and act as we see fit- I strongly urge you to do a little research on Walmart the next time you are in their stores. Shopping is stressful enough. Wal-Mart does nothing to alleviate that stress; they actually exacerbate it.
What are your thoughts on Wal-Mart? Have you read any good press on Wal-Mart lately? Bad press? I’d love to hear what your thoughts are on the Mega-Retailer.